About us

 

Who we are

Green Lotus Travel (Green Lotus International Tourism Co., Ltd.) is a local travel agency in Vietnam specialized in making private tours in Vietnam, Laos and Cambodia. Founded by the inspiration and professionalism; our specialists who have over 7 years experiences in designing trips from the classic to the off the beaten track, will take you to the real value of human being by the heart of our travel philosophy. 

We are a 100% privately-owned Vietnamese company and full service travel agency encompassing both domestic and international business and recreational travel. 

We offer all essential travel services from arranging visas, land transportation, flights, and accommodation to designing and operating customized tours focused on individual interests and requirements. We also have special policies for our partners who have maintained long term relationships with us.

 

Why travel with us

Local Travel Experts

Our tour leaders and guides are fully licensed and all the locals to the area and are therefore able to provide an inside view of their home country. Local guides are at your service in every destination to add in-depth information on the history and culture of the area. They are there to share this knowledge with you.
We also promise you the highest levels of service and care. Our travel consultants are trained to provide you with all the assistance you require as you prepare for your journey. 

Flexible Trips Offered

We have so many exotic and exclusive tour itineraries in Vietnam, Cambodia and Laos available for your choice. If you have an itinerary in mind that does not appear in our brochures, do not hesitate to contact us for tailor-made tour, as a local tour operator; we customize and program to meet your unique needs to all parts of Vietnam or to the neighboring countries: Laos and Cambodia.

Commitment to Customer Service 

We provide 24/7 phone and email support in case of an emergency or any unexpected event. A flight delay, cancellation or last minute change can happen at any time, but a Green Lotus Travel advisor will be there at the end of the phone line to ensure that you are in good hands, even though you may be thousands of miles from home.
The Green Lotus Travel team is made up of our sales, product, customer service and IT teams, as well as our experienced tour guides, all working together to provide you with the highest level of service from your first enquiry and throughout your tour, until you arrive back home.

Integrity and Honesty

All of services we provides we always issue the Services Confirmation Vouchers. In that voucher we have listed clearly all the services that bough by customers. We believe that our tours are top quality, excellent value for money, and unique in Indochina. The quality is based on our commitment to honesty with our customers, employees, suppliers and other agents.

Green Lotus Travel offers:

  • A flexible and fair cancellation policy
  • Real value for money
  • Money back guarantee 
  • No hidden costs
  • Full disclosure of information including detailed flight information on the itinerary
  • Fairness and equity to customers, staff and suppliers

Reasonable and Competitive Price

We are absolutely confident our tour prices are competitive and match the quotations. All inclusions and exclusions are extremely clear mentioned. There is always the price valid in our quotation has been sent. Further, we guarantee our price offering you a great value for your money. Our price, sometimes, is not very cheap, but worths to every cent to you. 

 

What we aim to

  • Work hard to become one of the best destination management companies in Vietnam and to earn and keep our customers trust when they choose Green Lotus Travel.
  • Try our best every single day to enhance the quality of service, in order to satisfy our customers, even the most fastidious customer.
  • Deal with global travellers so that they all can discover the treasures of Indochina. We can do this by providing a full range of flexible options for both high and low budget travellers.
  • Improve our working environment so that staff can enjoy and take pride in their work, gain more experience and have every opportunity for career progression. 
  • Become a responsible travel agency by rising movement and an increasing trend that can change the way we travel forever. We hope you'll join us in re-inventing tourism for the benefit of local people, tourists, the environment and the tourism industry at large. More than operating responsible tours, we want to raise awareness and develop projects to support local needs as well as environment protection activities. "Take nothing but pictures. Leave nothing but footprints".